Testimonials

Executive Coaching

HCSC
Steve Betts – CIO

At the end of the day, I care about results — and Lucia and her team delivered the meaningful and lasting behavioral change in my leadership team that I was looking for. They quickly gained the trust and respect of my team with their insightful and direct engagement style. They used fact-based insights gained from multiple interviews, coupled with practical examples and role-playing exercises, to meaningfully change the behaviors of my team.
UHC
Irene Thompson – President and CEO Emeritus @ UHC

Individual coaching of the leadership team had a profound effect on my organization. It brought a high level of understanding and commitment of the entire leadership team as they were supported individually and as a team to work together and drive the new culture of the organization.
The UNITE Group plc
Geoffrey Maddrell – Chairman @ The UNITE Group PLC

I frequently refer to your successful intervention with our board, which has served us well; particularly as external market conditions have inevitably raised the temperature of concerns and activity in our board discussions. It would have had a hugely negative impact if our board had not been able to address difficult issues so robustly. Thank you on behalf of the UNITE board.

Keynote Speaking

RSM McGladrey, Inc.
Robert Lindeman – Managing Director

Lucia takes a complex area and simplifies it with practical tools, processes, and concepts that can be readily applied at work (corporate, team, or individual level).
Sodexho
Sandy Shaw – V.P. Talent Development

Susan is a dynamic speaker, and she provided 50 of our senior executives from around the world with substantive ideas they could take back to their own teams. The data she presented from her study of high-performing workgroups was particularly enlightening.

Executive Education

PromoCollection
Astro Zhang – Head of Indent Sourcing & Key Account Manager

Thanks for the amazing class. It’s my first time having an online class and it’s way better than I expected! I wanted to tell you in the end of the session 4 before I left the class that you remind me of Princess Leia, who is the inspirational, fearless, badass and intelligent female leader with a clear goals and beliefs just like you!
AAA Leadership Team Drager
Vijay Jain – CEO

Thank you for joining our AAA management meeting in Lubeck Germany. We all enjoyed the fruitful and insightful learnings and discussions. This experience helped us to become closer as a team.
Medcor
Sharon Moise, MD – Chief Medical Officer

In times of challenge, Lucia has helped me navigate deftly and reach successful resolution. You have helped me to help my team be more successful and to navigate challenging people. I am eternally grateful for the role you have played in my life and career.

If you are considering working with Lucia, my advice is run, don’t walk, to work with her while she has spots. You won’t find a better, wiser, and more experienced coach than Lucia.

Books

Authors
B. Joseph Pine II and James H. Gilmore – Authors of The Experience Economy: Work is Theatre and Every Business a Stage

Success today often requires business leaders to craft strategic stories that create intergenerational excitement within their organizations. Susan Annunzio’s five-step model provides a wonderfully dramatic framework for helping workers perform compelling work on the business stage.
Investor's Business Daily
Cut Costs, Not Corners by Adelia Cellini Linecker

Susan Lucio Annunzio, author of “Contagious Success” and CEO of Hudson Highland Center For High Performance, said research shows that successful companies “understand the link between internal environment and sustainable growth.”

Annunzio wrote that senior leaders at many top-notch firms her group studied “are baby boomers who have realized, after years in negative environments, that there is a better way to run the company — and make more money at the same time.”

Research shows that creating a work environment where people are valued and have the freedom to come up with new ideas is key to a company’s long-term success, Annunzio says. “These companies get financial results the right way,” she said. “They are not afraid to defy conventional wisdom, and they are likely to sustain profitable growth.”
Stern’s Management Review Online
Gerry Stern

The book goes into many factors that explain the success of high-performing work groups, offering many case examples drawn from the extensive research. The insights of this book are readily accessible. The book is written in a to-the-point, very readable style. But most importantly, it offers some mind-broadening findings that, for some, may appear to be a challenge to conventional thinking. Speaking as an organizational consultant (www.futureorganization.com), as well as a reviewer, this book shines forth as offering some solid, although not altogether surprising, conclusions. Bottom line: highly recommended, well worth the reading.